Full Stack Designer with Front End Developer skills helping companies understand and craft better online and offline user experiences in fast-paced development environments for over 10 years.
I believe that process is a key element to defining great user experiences. It's not only about the destination, it's also about the journey.
Part of the UI/HTML Team at Kaplan University.
Jr. Front End Developer part of the Front End Development Team:
UX Designer for Kasasa's UX Team:
Contractor part of the UX Team:
Contractor as part of Visa's Design Team:
Lead of the Design Team:
Contractor leading the user experience strategy for Customer Care & Aftersales:
Leader of the redesign of Arrive Logistics' main application:
2021 – Present
As lead of the Discovery phase for the UX Design team, I hosted interviews with Stakeholders and Users of the Analytics Tool which provides analytics and market insights about a transaction throughout its lifecycle.
Since this was a redesign, I needed to identify the current state of the tool and why it was going through another redesign. I focused on identifying the different levels of users, along with the objectives each type of user has when using the tool. Novice users wanted a simple UI with easy-to-understand charts; expert users wanted a complex UI with custom capabilities — making requirements fall on a very wide spectrum.
After the meetings, I hosted whiteboarding sessions with Product Owners, Designers, Engineers and Architects to draft paper sketches and establish the direction of the design.
After sketching the UI on paper, I proceeded to create a lo-fi wireframe as a deliverable marking the end of the Discovery phase.
As lead of the Prototyping phase, I was in charge of creating prototypes in Sketch. The prototype was built using our component library to reutilize as many components as possible and speed up development.
Assisted Visa's Research Team to conduct in-person and remote testing sessions using the functional prototype.
After conducting user testing, adjustments were made to the prototype based on findings.
